Official Document – 99kopitiam
Your privacy is our priority. This document explains exactly how 99kopitiam collects, uses, stores, and protects your personal data in accordance with Malaysia's Personal Data Protection Act 2010.
Six core principles that govern how 99kopitiam handles the personal data of every member.
All personal and financial data of 99kopitiam members is protected with 256-bit SSL encryption — the same standard used by leading Malaysian banking institutions. Data is stored on servers secured with multi-layered firewalls and round-the-clock monitoring.
You have the full right to access, correct, transfer, and request the deletion of your personal data held by 99kopitiam, in accordance with the provisions of the Malaysian Personal Data Protection Act (PDPA) 2010. Requests are processed within 14 business days.
99kopitiam does not sell, rent, or commercialise members' personal data to any third party for marketing or any other purposes. Your data is used solely for platform operations and to improve the user experience.
This Privacy Policy is written in plain language, free from confusing legal jargon. We believe our members have the right to know exactly what we do with their information — not just lengthy terms that no one reads.
99kopitiam operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010). Our compliance team monitors all relevant legislative changes and ensures our data handling practices remain current at all times.
In the event of any security breach involving members' personal data, 99kopitiam is committed to notifying affected members within 72 hours via their registered email address and in-platform notifications, in line with industry best practices.
This Privacy Policy takes effect from 1 January 2026. By registering for or continuing to use the 99kopitiam platform, you agree to the terms set out in this Privacy Policy. Please read it carefully and contact us if you have any questions.
99kopitiam ("we", "platform", "99kopitiam.xyz") take our responsibility to protect the privacy and personal data of every member who uses our services seriously. This Privacy Policy has been prepared in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and international best practices in data protection.
This policy applies to all personal information collected by 99kopitiam through our website at 99kopitiam.xyz, the 99kopitiam mobile app, all services and products offered on the platform, and any communications between you and our team — including customer support via live chat, WhatsApp, and email.
The term "personal data" in the context of this policy refers to any information that can be used to identify you, directly or indirectly, as an individual — from your name and phone number to financial information and platform usage data.
Important Note: This Privacy Policy is written in Malay for the convenience of Malaysian members. In the event of any conflict or ambiguity in interpretation, the Malay version shall be the definitive and binding version.
99kopitiam collects various types of personal data depending on how you interact with our platform. Below is a detailed breakdown of the data categories we collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity Data | Full name, MyKad/passport number, date of birth, gender | Mandatory (KYC) |
| Contact Data | Email address, mobile number, mailing address | Mandatory |
| Financial Data | E-wallet account numbers, FPX details, deposit & withdrawal records | Mandatory (transactions) |
| Usage Data | Betting history, markets browsed, login frequency, active session duration | Automatic |
| Technical Data | IP address, device type, operating system, browser version, cookie data | Automatic |
| Communication Data | Live chat session records, support emails, complaint tickets | Optional |
| Location Data | General location based on IP address (state/region) | Automatic |
We do not collect data that is unnecessary for platform operations. Each category of data collected has a clear and legitimate purpose as described in Section 4 below.
99kopitiam collects your personal data through several key channels:
A. Information You Provide Directly:
B. Automatically Collected Data:
C. Data from Trusted Third Parties:
Our Commitment: 99kopitiam does not purchase email lists or phone numbers from third parties for marketing purposes. All data we hold is obtained directly from your interactions with our platform or through verification processes to which you have given consent.
99kopitiam uses your personal data solely for the following legitimate purposes:
Data Minimisation Principle: 99kopitiam only collects data that is genuinely necessary for the stated purposes. We do not collect sensitive personal data such as medical information, religious beliefs, or political views unless specifically required by law.
99kopitiam does not sell or commercialise members' personal data. However, there are limited circumstances where we need to share data with trusted third parties for platform operational purposes:
Authorised Service Providers:
Legally Required Disclosures:
Data Processing Agreement: All third parties that receive personal data from 99kopitiam members are bound by data processing agreements that prohibit them from using such data for any purpose beyond what is authorised. They are also required to maintain security standards on par with those of 99kopitiam.
99kopitiam invests seriously in security infrastructure to ensure members' personal data remains protected at all times. The technical and organisational security measures we implement include:
Technical Security Measures:
Organisational Security Measures:
99kopitiam retains members' personal data only for as long as it is needed for the purpose for which it was collected, or as required under applicable Malaysian law. The following are the key data retention period guidelines:
Once the designated retention period expires, your personal data will be securely deleted or anonymised in accordance with industry-recognised data disposal procedures. Anonymised data (where no individual can be identified) may be retained for longer periods for analytics and aggregate reporting purposes.
As a 99kopitiam member based in Malaysia, you have the following rights under the Personal Data Protection Act 2010 regarding your personal data that we hold:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 business days.
You have the right to correct any inaccurate or incomplete personal data in your 99kopitiam account at any time.
You may request the deletion of your personal data, subject to any legal retention obligations applicable to 99kopitiam.
You have the right to object to the processing of your personal data for direct marketing or profiling purposes at any time.
You may request a copy of your data in a machine-readable format for transfer to another platform as needed.
In certain circumstances, you may request that we restrict the processing of your data while a complaint or enquiry is being resolved.
To exercise any of the rights above, please contact our Data Protection Officer by email at privacy@99kopitiam.xyz or through 99kopitiam's support channels. Requests will be acknowledged within 3 business days and resolved within 14 business days.
Limitations on the Right to Erasure: The right to data erasure is subject to legal retention obligations. Certain records, such as financial transaction records and KYC documents, must be retained for periods prescribed under Malaysian law regardless of any erasure request.
99kopitiam uses cookies and similar tracking technologies to enhance the user experience, analyse usage patterns, and maintain platform security. Below are the types of cookies we use:
You can manage your cookie settings through your browser at any time. However, disabling mandatory (session) cookies may affect the functionality of the 99kopitiam platform. For more information on how to manage cookies in popular browsers, refer to your browser's help documentation.
99kopitiam does not use third-party cookies for advertising or cross-site tracking purposes. We do not share cookie data with advertising networks.
The 99kopitiam platform is strictly for users aged 18 and above only. We do not knowingly collect or process personal data from individuals under the age of 18.
99kopitiam performs age verification during the registration process and KYC procedures. If we find that an account is held by a minor, the account will be terminated immediately and all associated personal data will be securely deleted.
To Parents & Guardians: If you believe that your child under the age of 18 has registered for or used the 99kopitiam platform, please contact us immediately at privacy@99kopitiam.xyz. We will take prompt action to resolve the matter.
99kopitiam reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or changes in how our platform operates.
For material changes — that is, changes that significantly affect how we process your personal data — we will:
For non-material changes — such as language corrections or clarifications that do not alter the meaning — we may update this Privacy Policy without prior notice. The "Updated" date at the top of this page will always reflect the date of the most recent revision.
Your continued use of the 99kopitiam platform after any changes to the Privacy Policy take effect constitutes your acceptance of the updated policy. If you do not agree with any of the changes, you have the right to close your account before the effective date.
Current Version: This Privacy Policy is the version in effect from 1 January 2026. Archived versions of previous policies are available upon request by emailing privacy@99kopitiam.xyz.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 99kopitiam handles your personal data, please contact our Data Protection Officer:
When contacting us regarding a data rights request, please include:
If you are dissatisfied with how 99kopitiam has handled your privacy complaint, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia, which operates under the Ministry of Communications & Multimedia Malaysia.
This Privacy Policy is governed by the laws of Malaysia, in particular the Personal Data Protection Act 2010 (Act 709). Any privacy-related disputes will be resolved under the jurisdiction of Malaysian courts.
The most frequently asked questions about privacy and data protection at 99kopitiam.
Your Data Is Safe With Us
Over 200,000 active members trust 99kopitiam not only for the best odds and fast payouts, but also because we take the privacy and security of their data seriously.